Shipping policy

Order Fulfillment

All orders are shipped from New York City and are processed Monday through Friday, excluding public holidays.

Please allow 2–3 business days for your order to be processed and packed prior to shipment. Once your order has been dispatched, delivery times will vary depending on the shipping method selected and the destination country.

Delivery estimates are provided as a guide only and do not account for delays caused by payment authorization, customs processing, carrier disruptions, or unforeseen circumstances. Please allow up to 24 hours for tracking information to update once your shipping label has been created.

Pre-Orders

For items marked as Pre-Order, please refer to the estimated delivery window listed on the product page. While we make every effort to meet projected delivery dates, production and transit schedules are subject to change.

For questions regarding a pre-order, please contact us at hello@amelia-designs.com.

International Orders, Duties & Taxes

For many international destinations, applicable duties, taxes, customs charges, and import fees are calculated and collected at checkout. If these charges are collected, they will be clearly displayed during checkout before you complete your purchase.

If duties and taxes are not displayed at checkout, they are not being collected by Amelia Designs and may be assessed by your local customs authority upon arrival. Any such charges are the responsibility of the customer.

Customs regulations, duties, taxes, and import requirements vary by country and are subject to change without notice. Amelia Designs is unable to control or predict any charges that may be imposed by local authorities.

If an international shipment is refused, abandoned, or returned to sender, any return shipping costs, customs duties, taxes, import fees, and related expenses incurred may be deducted from any eligible refund.

By placing an international order, you acknowledge and accept responsibility for complying with the import regulations and customs requirements applicable in your destination country.